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Workflow Specialist

2 months ago

New York, New York, United States Fidelity Information Services Full time
About the Role

We are seeking a highly skilled Workflow Specialist to join our team at Fidelity Information Services. As a Workflow Specialist, you will play a critical role in designing, implementing, and maintaining business processes and workflows that drive efficiency and effectiveness across our organization.

Key Responsibilities
  • Design and implement business processes and workflows using industry-leading tools and technologies
  • Collaborate with cross-functional teams to gather requirements and develop functional specifications
  • Configure and test workflows to ensure seamless integration with existing systems
  • Develop and maintain business process documentation to ensure clarity and consistency
  • Identify and implement process improvements to drive efficiency and effectiveness
Requirements

To be successful in this role, you will need:

  • 5+ years of experience in workflow development and implementation
  • Excellent understanding of business process management (BPM) principles and practices
  • Working knowledge of workflow tools such as Pega, IBM Workflow, and Appian
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for workflow development and process improvement, we encourage you to apply for this exciting opportunity.