Storage Professional

7 days ago

Covington, Kentucky, United States Public Storage Full time
About Us

At Public Storage, we are the self-storage industry leader and strive to provide excellent service to our customers.

Our Benefits
  • We offer a competitive hourly rate of $14.00 per hour for our Customer Service Representatives.
  • Total Rewards package available to our team:
  • Flexible and Full-Time Schedules between 9:30am and 6pm (weekends 'til 5pm)
  • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
    • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
    • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
  • Our Property Managers have the opportunity to earn performance-based bonuses
Job Description

We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives.

  • Assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required
Requirements
  • Ability to transport lift/move items weighing up to 35 pounds
  • Must be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
  • Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
  • Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

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