Store Operations Manager

1 day ago


Fresno, California, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will play a vital role in ensuring the smooth operation of our store. Your primary responsibility will be to oversee the daily activities of the store, including opening and closing procedures, cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Store Operations: Assist with opening and closing procedures, including starting up required systems, handling cash, and ensuring the store is ready for business.
  • Cash Handling: Complete product returns, order voids, customer refunds, and cash drops to the safe.
  • Customer Experience: Engage with customers, resolve issues, and provide excellent customer service.
  • Operations Support: Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory counts.
  • Training and Development: Participate in training programs and complete PPLs as requested by management.
  • Communication: Serve as a liaison between management and team members, communicating assigned tasks and reporting disciplinary issues and customer complaints.
Requirements:
  • Leadership Experience: One year of prior leadership, supervisory, or retail key holder work experience.
  • Communication Skills: Must be fluent in reading, writing, and speaking English.
Preferred Qualifications:
  • Inventory Control: Knowledge of store inventory control is preferred.

Walgreens is an Equal Opportunity Employer.



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