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Access Control Systems Technician
2 months ago
Position Summary:
The Access Control Systems Technician will be tasked with the service, upkeep, repairs, and diagnostics of security systems, particularly focusing on access control mechanisms and IP-based video surveillance solutions. This includes, but is not limited to, electrified and non-electrified locking systems, card access devices, supplementary door hardware, both IP and analog cameras, central video recording systems, as well as wired and wireless communication systems.
Key Responsibilities:
- Travel to various client locations to conduct service, repairs, and troubleshooting of security systems.
- Diagnose installation issues effectively, ensuring resolutions align with company standards and compliance with relevant building codes.
- Maintain thorough documentation for tracking service-related incidents.
- Exhibit proficiency in the safe operation of hand and power tools, as well as testing equipment for CCTV systems.
- Interpret and understand electrical schematics and CAD drawings for low voltage applications.
- Foster and maintain positive working relationships with both internal teams and external clients.
- Provide remote diagnostic support via phone and online platforms.
- Utilize a company vehicle to reach client sites for service tasks.
Required Skills:
- Expertise in access control systems, CCTV, and troubleshooting methodologies.
Qualifications:
- High School Diploma or equivalent; vocational training preferred.
- A minimum of 5 years of relevant field experience.
- Familiarity with software systems such as Software House, Lenel, AMAG, and others is advantageous.
- Possession of relevant state licensing or the ability to obtain it post-hire.
- Understanding of Windows operating systems and IT network structures.
- Ability to work under pressure and meet deadlines with minimal supervision.
- Strong communication skills for effective interaction with clients and team members.
- Availability for scheduled on-call duties to respond to urgent service requests.
- Demonstrated mechanical and electronic troubleshooting skills.
- Physical capability to lift up to 50 lbs and work at heights of up to 16 feet.
- Ability to work independently or collaboratively within a team environment.
Experience Level:
Expert Level
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision coverage
- Critical Illness, Accident, and Hospital insurance
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Life Insurance options for employees and dependents
- Short and long-term disability coverage
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Paid Time Off (PTO), Vacation, or Sick Leave
