Retail Store Associate

2 weeks ago


Gallatin, Tennessee, United States Goodwill Industries of Middle Tennessee, Inc. Full time
Job Title: Retail Store Associate Job Summary: Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Store Associate to provide exceptional customer service to donors and customers in our daily operations. The successful candidate will be responsible for preparing donated items for retail sale, maintaining a clean and safe work environment, and meeting production goals. Key Responsibilities: Sales: * Maintain a well-stocked, displayed, and clean sales floor * Provide prompt and accurate checkout while operating a cash register * Verify bank deposits and cash drawers at close of business * Communicate with Accounting and Retail staff * Follow retail dress code and perform opening and closing procedures Donations: * Greet donors promptly and cheerfully * Offer every donor a receipt * Be knowledgeable of acceptable donations and decline donations when necessary * Record donations and sort products into specific containers * Wear personal protective gear Processing: * Meet production goals for grading, sorting, hanging, pricing, and tagging donated items * Keep the store stocked in accordance with production goals * Prepare products for shipping in accordance with standard operating procedures * Wear personal protective gear All Areas: * Communicate directives and lead staff during the shift * Provide exceptional customer service * Be available to customers and exhibit a high level of customer service * Maintain a clean and safe work environment * Regular, reliable attendance Requirements: * No education requirements * No experience necessary * Able to communicate effectively with other store employees * Able to learn new processes quickly and possess strong organizational skills * Able to problem-solve, prioritize, and multitask * Able to do basic math and manage a budget * Basic computer skills Working Conditions: * Work in a fast-paced retail environment * Wear personal protective gear as needed * Regularly lift, bend, and stand for long periods Goodwill is an Equal Opportunity Employer: Goodwill Industries of Middle Tennessee, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.

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