Retail Store Associate
3 weeks ago
Company Overview: CVS Health is a leading retail pharmacy and healthcare company dedicated to helping people on their path to better health. We strive to deliver innovative solutions that make healthcare more personal, convenient, and affordable.
Salary: The estimated salary for this role is $15.13 - $19.00 per hour, based on experience and qualifications.
Job Description: As a Retail Store Associate at CVS Health, you will play a vital role in providing exceptional customer service, maintaining the sales floor, and supporting our pharmacy team. Your responsibilities will include greeting customers, answering questions, and resolving issues promptly. You will also be responsible for restocking shelves, checking in vendors, and updating pricing information.
Essential Functions:
- Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Accurately performing cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
- Supporting opening and closing store activities, when needed
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Required Skills and Qualifications: To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong commitment to delivering exceptional customer service. You must be at least 16 years old, physically able to stand for long periods, and willing to lift up to 35 pounds occasionally.
Benefits: At CVS Health, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement savings plan, employee stock purchase plan, and short-term and long-term disability benefits. You will also receive paid time off, holidays, and sick leave.
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