Truck Operations Coordinator

3 weeks ago


El Paso, Texas, United States Private Trucking Company Full time
Job Description

We are seeking a highly motivated and organized individual to join our team as a Truck Dispatcher. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.

The successful candidate will be responsible for dispatching and monitoring drivers, ensuring on-time pick-up and delivery of freight, and resolving any issues that may arise. They will also be responsible for maintaining contact with drivers throughout their shifts, evaluating driver's hours of service, and communicating any issues.

The Truck Dispatcher will be the primary point of contact for drivers and will be responsible for providing excellent customer service. They will also be responsible for promoting a safe and professional work environment.

Key Responsibilities:

  • Maintain contact with drivers throughout their shifts and report any routing issues they might have
  • Evaluate driver's hours of service and communicate issues
  • Dispatch and monitor drivers daily to ensure on-time pick-up and delivery of freight and report exceptions
  • Effectively communicate with the ability to remain calm and professional in a fast-paced environment
  • Promote safety first for all areas of dispatch and ensure drivers are following all safety policies and procedures
  • Answer calls from drivers and relay any emergencies they have to the appropriate channels

Minimum Qualifications:

High School Diploma/GED with 1 year of transportation/logistics experience

Preferred Qualifications:

Bachelor's Degree with 1 year of relevant professional experience OR 3-5 years of experience in the Transportation/Logistics industry

Ability to process information with high levels of accuracy

Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level

Ability to accurately analyze situations and reach productive decisions based on informed judgment

Ability to adapt to changing environments

Establish and maintain healthy working relationships with clients, vendors, and peers

Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner

Effective communication skills are a must

Company Description:

Family Orientated

Great Schedule

Great Co-Workers

Rewarding Team Atmosphere



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