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Termite Sales Representative

2 months ago


Provo, Utah, United States Aptive Environmental Full time

About the Role:

Aptive Environmental is seeking a highly motivated and detail-oriented Termite Appointment Setter to join our team. As a Termite Appointment Setter, you will be responsible for generating outbound calls to existing customers to set appointments for termite inspections.

Key Responsibilities:

  • Generate outbound calls to existing customers to set appointments for termite inspections.
  • Communicate with customers effectively to understand their needs and requirements.
  • Develop a good relationship with customers to encourage trust and loyalty.
  • Responsible for product knowledge to answer customer questions.
  • Ability to diffuse and resolve situations with upset customers.
  • Set and meet goals and objectives set by leadership team.
  • Perform welcome survey and update payment method in the company system.
  • Schedule appointments and update subscriptions in Pest routes.
  • Creating a new subscription in Pest routes profile.
  • Scheduling the initial appointments with customers.
  • Responsible for customer follow-up.
  • Improve sales skills to increase sales success rates.
  • Perform other related job duties assigned.

Requirements:

  • High School Degree.
  • Entry-level Microsoft 365.

Preferred Qualifications:

  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Ability to establish rapport and closing sales.
  • A quiet and distraction-free working space.
  • Stable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 Mbps.
  • Jitter below 20 milliseconds.
  • Dedicate full attention to job duties during working hours.

About Aptive Environmental:

Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.

In 2021, Aptive was included in Inc. Magazine's "Best in Business" list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.