Sales Team Lead

2 weeks ago

Riverside, Illinois, United States Carter'sOshKosh Full time
About Carter's

Carter's is the largest branded marketer in North America of apparel exclusively for babies and young children. Our brands, Carter's and OshKosh B'gosh, are two of the most recognized brands in the marketplace.

Job Summary

We are seeking a Part-Time Sales Manager to join our team. As a Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce our new baby essentials, and help prep for the first day of school.

Key Responsibilities
  • Become a product and brand expert to help families navigate every moment from preemie to size 14
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Maintain a genuine customer focus on the sales floor
  • Foster a positive, safe, and inclusive environment for employees and customers
  • Consistently model service standards and omni-channel experience while coaching others to success
  • Lead and execute an assigned business focus area through planning and detailed follow through
  • Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
  • Utilize customer feedback to identify areas of opportunity to implement actions to drive results
  • Build customer loyalty through Company sponsored programs, including credit
  • Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
  • Recognize exceptional performance through positive reinforcement and appreciation
  • Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls
Requirements
  • A positive and solutions-oriented mindset
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once
  • Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • A variety of skills and experiences
  • A high school diploma or GED
What We Offer
  • Schedules that fit your life
  • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language
  • The opportunity to learn and build skills and grow as an individual
  • Development programs to help you grow in your current role and beyond
About Carter's/OshKosh

Carter's, Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.

We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?

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