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Sales Associate

1 month ago

Riverside, Illinois, United States SPARC Group, LLC Full time

Job Summary

The Sales Associate is a key member of our team, responsible for delivering exceptional customer service and driving sales growth. As a Sales Associate, you will be the face of our brand, ensuring every customer has a positive and memorable experience.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and needs in a timely and professional manner.
  • Proactively seek opportunities to deliver a great customer experience, consistently creating a welcoming environment for customers.
  • Assist in the location, availability, and selection of merchandise, using basic selling techniques to engage with customers.
  • Process sales transactions and maintain proper accountability at registers, adhering to company policies and procedures.
  • Process merchandise returns and exchanges courteously and under company guidelines.
  • Speak positively about the brand, customers, and team members, demonstrating initiative, teamwork, and ownership in every interaction.
  • Maintain the visual standards for the selling floor, fitting rooms, visual displays, and presentations.
  • Assist in daily store recovery, before, during, or after store opening hours.
  • Adhere to company policies, procedures, and loss prevention practices.
  • Share feedback and ideas with management to improve store processes.
  • Adapt to a fast-paced environment, managing multiple tasks and providing support for all cross-functional departments.

Requirements

  • Must be at least 16 years of age.
  • Minimum of one year of retail sales experience and previous cash handling experience is preferred.
  • Must be energetic and charismatic, with strong communication, organizational, and time management skills.
  • Must have excellent interpersonal skills and be able to act with integrity and business maturity.
  • Must be able to complete sales transactions in the POS register system.
  • Must be available to work a flexible schedule, including weekends and holidays.
  • Must be able to spend up to 100% of working time standing and walking.
  • Must be able to lift and carry up to 50 lbs.
  • Must be able to perform repetitive finger, hand, and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.

Equal Opportunity Employer

SPARC Group, LLC is an equal opportunity employer, committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship, and any other characteristic protected by law.