Patient Experience Coordinator

3 days ago


Littleton, Colorado, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly motivated and compassionate Patient Experience Specialist to join our team at Serenity Healthcare, LLC. As a Patient Experience Specialist, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.

Responsibilities
  • Be the expert on TMS and Ketamine, with training and studies provided to ensure your success in this role.
  • Take ownership of all patients on your provider's schedule, ensuring their needs are met and they receive the best possible care.
  • Conduct one-on-one meetings with patients to connect treatment solutions to their individual needs, providing personalized support and guidance.
  • Support healing through education, connection, and focus on TMS and Ketamine, helping patients achieve long-term success.
Benefits
  • Accelerate your healthcare career growth with rapid advancement opportunities and a supportive team.
  • Enjoy comprehensive benefits, including insurance (Medical, Dental, Vision) and 401K, as well as 20 days off annually (10 PTO days and 10 Holidays).
  • Gain access to Serenity's treatment options, staying at the forefront of healthcare innovation.
Qualifications
  • High School Diploma or GED required.
  • 2-3+ years of experience in a full-time customer service role, with excellent verbal and written communication skills.
  • Basic math skills and well-versed in de-escalation techniques, with the ability to connect with individuals from diverse backgrounds.
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. With evidence-based research and proven results, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn more about our company culture, services, and patient success stories by visiting our website.



  • Littleton, Colorado, United States One Medical Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team at One Medical. As a key member of our office staff, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide Exceptional Patient Care: Use your excellent communication skills to...


  • Littleton, Colorado, United States One Medical Full time

    About the RoleOne Medical is a leading healthcare provider dedicated to delivering exceptional patient experiences. As a Patient Experience Coordinator, you will play a vital role in ensuring our patients receive the highest level of care and service.Key ResponsibilitiesFront Desk Operations: Manage patient intake, schedule appointments, and handle billing...


  • Littleton, Colorado, United States OnPoint Medical Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at OnPoint Medical Group. As a key member of our front office team, you will be responsible for managing the daily operations of the front desk, supervising front office staff, and ensuring a positive patient experience.Key ResponsibilitiesManage front desk...


  • Littleton, Colorado, United States OnPoint Medical Group Full time

    {"title": "Patient Care Coordinator", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at OnPoint Medical Group. As a Patient Care Coordinator, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesGreet...


  • Littleton, Colorado, United States OnPoint Medical Group Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at OnPoint Medical Group. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical clinics.Key Responsibilities:Greet patients and answer phone calls in a friendly and professional...


  • Littleton, Colorado, United States Mission Veterinary Partners Full time

    {"title": "Patient Care Coordinator", "description": "OverviewAt Mission Veterinary Partners, we are seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in ensuring the exceptional care and comfort of our patients and their owners.ResponsibilitiesProvide exceptional...


  • Littleton, Colorado, United States OnPoint Medical Group Full time

    {"title": "Patient Care Coordinator", "description": "Job SummaryOnPoint Medical Group is seeking a highly skilled Patient Care Coordinator to join our team at Columbine Family Practice. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key...


  • Littleton, Colorado, United States Integrated Resources Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Integrated Resources. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients, scheduling appointments, and collecting accurate demographic and financial information.Key...


  • Littleton, Colorado, United States Integrated Resources Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Integrated Resources. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients, scheduling appointments, and collecting accurate demographic and financial information.Key...


  • Littleton, Colorado, United States OnPoint Pediatrics at Highlands Ranch Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at OnPoint Pediatrics at Highlands Ranch. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical clinics, providing exceptional patient care, and supporting our clinical staff.Key ResponsibilitiesGreeting...


  • Littleton, Colorado, United States Mission Veterinary Partners Full time

    Job SummaryThe Patient Care Coordinator plays a vital role in ensuring a seamless and exceptional client experience at Rocky Mountain Small Animal Hospital. This dynamic and supportive team member will be responsible for coordinating patient care from check-in to check-out, capturing medical notes, creating treatment plans, and collaborating with technical...


  • Littleton, Colorado, United States Mission Veterinary Partners Full time

    {"title": "Patient Care Coordinator", "description": "OverviewAt Mission Veterinary Partners, we are seeking a skilled Patient Care Coordinator to join our team. This is a full-time position that requires a strong passion for delivering exceptional client service and a genuine love for animals.ResponsibilitiesMaintain and uphold the Core Values and Mission...


  • Littleton, Colorado, United States Serenity Healthcare, LLC Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Experience Specialist to join our team at Serenity Healthcare, LLC. As a Patient Experience Specialist, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.ResponsibilitiesBe the expert...


  • Littleton, Colorado, United States CCRM Fertility Full time

    Job Title: Senior Manager of Patient ExperienceCareer Opportunity at CCRM FertilityAbout the RoleWe are seeking a highly skilled Senior Manager of Patient Experience to join our team at CCRM Fertility. As a key member of our leadership team, you will be responsible for advancing patient experience through two primary areas: The Patient Support Center (PSC)...


  • Littleton, Colorado, United States AdventHealth Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at AdventHealth. As a key member of our healthcare team, you will provide exceptional support to our patients, families, and healthcare providers.Key ResponsibilitiesSchedule and Confirm Appointments: Schedule and confirm patient appointments,...


  • Littleton, Colorado, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...


  • Littleton, Colorado, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...


  • Littleton, Colorado, United States Upstream Rehabilitation , Inc. Full time

    Job SummaryUpstream Rehabilitation, Inc. is seeking a highly skilled Patient Care Coordinator to support the growth and success of our clinics. This role is responsible for executing practice management tasks, patient intake processes, and collaborating with the Clinic Director to ensure efficient clinic procedures.Key ResponsibilitiesCollect all money due...

  • Medical Receptionist

    3 weeks ago


    Littleton, Colorado, United States One Medical Full time

    About One MedicalWe're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.We're on a mission to deliver exceptional healthcare to more...


  • Littleton, Colorado, United States CCRM Fertility Full time

    Job Title: Patient Experience Senior ManagerCareer Opportunity at CCRM FertilityAbout the RoleThe Patient Experience Senior Manager is a key position at CCRM Fertility, responsible for advancing patient experience through two primary areas: The Patient Support Center (PSC) and Voice of the Customer (VoC) initiatives.Key ResponsibilitiesOversee contact center...