Care Specialist

2 weeks ago


Silver Spring, Maryland, United States Green Thumb Industries INC Full time
About the Role

We are seeking a highly skilled and customer-focused Care Specialist to join our team at Green Thumb Industries INC. As a Care Specialist, you will play a critical role in providing exceptional customer service and ensuring a positive experience for our patients and customers.

Responsibilities
  • Provide personalized support and guidance to patients and customers in a fast-paced retail environment
  • Develop and maintain a deep understanding of our products and services to effectively recommend and promote them to customers
  • Collaborate with the management team to achieve sales goals and maintain a high level of customer satisfaction
  • Ensure accurate and efficient processing of customer transactions and orders
  • Participate in ongoing training and education to stay up-to-date on product knowledge and industry developments
  • Contribute to a positive and inclusive work environment that reflects the values of Green Thumb Industries INC
Requirements
  • 1+ year of customer-facing experience in a retail or sales environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong product knowledge and ability to learn quickly
  • Reliable attendance and punctuality
  • Ability to lift up to 30 pounds and stand for long periods
What We Offer
  • Competitive pay and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to ongoing training and education
  • A comprehensive benefits package, including health, dental, and vision insurance


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