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Customer Service Representative

2 months ago

Redmond, Washington, United States IMG Development Full time
Customer Service Assistant Job Description

We are seeking a highly motivated and organized Customer Service Assistant to join our team at IMG Development. As a key member of our sales and marketing department, you will play a crucial role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities:
  • Lead Daily Operations: Oversee and manage daily sales and marketing activities, ensuring seamless execution of marketing strategies and lead generation.
  • Client Communication: Interact with clients and customers to answer questions, explain product features, and provide exceptional customer service.
  • Lead Generation: Assist in connecting qualified leads to senior sales consultants, ensuring timely follow-ups and customer satisfaction.
  • Team Support: Collaborate with the manager to provide day-to-day support to the Customer Service Assistant team, ensuring efficient operations and high-quality results.
Requirements:
  • Interpersonal Skills: Possess excellent interpersonal skills, social competency, and a professional demeanor.
  • Customer Service Experience: 1-2 years of experience in a customer service field, with a strong focus on communication, organization, and reliability.
  • Leadership Skills: Develop strong leadership and interpersonal skills, with a willingness to learn and adapt to a fast-paced environment.
  • Results-Driven: Demonstrate a results-driven attitude, with a hunger for success and a strong work ethic.

About IMG Development: We are a dynamic and growing company, committed to delivering exceptional customer experiences and driving business growth. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.