DFA Service Representative

1 week ago


Van Buren, Arkansas, United States State of Arkansas Full time

The State of Arkansas is committed to delivering exceptional public services to its citizens. As a DFA Service Representative, you will play a vital role in supporting the Department of Finance and Administration's mission.

**Salary:** $32,405 - $51,686 per annum

**Job Description:**

About Us

We are a government agency dedicated to providing convenient, effective, and courteous service to our citizens. Our team works tirelessly to ensure compliance with tax, license, and child support laws.

Key Responsibilities:
  • Examine evidentiary records, contracts, tax returns, or child support case management activities to verify accuracy and compliance with laws and regulations.
  • Compute taxes, penalties, interest, or refunds due and prepare forms to bill or refund taxpayers.
  • Interview custodial and non-custodial parents and contacts employers, neighbors, and landlords to obtain information to document evidence of paternity or financial resources.
  • Provide technical assistance to custodial and/or non-custodial parents with payment processing or related case problems.
Required Skills and Qualifications:
  • A high school diploma or equivalent.
  • Knowledge of organizational management, public administration, and either tax, motor vehicle, driver's license services, or child support laws and regulations.
  • Ability to provide information and assistance to taxpayers or child support customers regarding laws, regulations, and reporting procedures.
About the Role

This is an excellent opportunity for individuals who are passionate about serving the public and working in a dynamic environment. If you are detail-oriented, have excellent communication skills, and are able to work effectively in a team, we encourage you to apply.



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