Customer Service Representative
7 days ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Public Storage. As a key member of our sales team, you will be responsible for providing exceptional customer service to our clients, promoting our products, and driving revenue growth.
Estimated Salary: $17.75 per hour
In this role, you will have the opportunity to work independently at multiple locations, assessing customer storage needs and making suggestions to sell packing and moving supplies. You will also be responsible for conducting daily storage unit inspections to confirm inventory and availability, auditing cash drawers, and making bank deposits. Additionally, you will help keep our customers current with payments and make reminder and collection calls when required.
Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Ability to walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
- Performing cleaning and daily maintenance tasks: sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
Qualifications:
- Experience: Successful candidates come from a variety of customer service centered sales environments, including retail, restaurant, fast food or other service-based companies
- Transportation: Employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available)
Why Choose Public Storage?
- Public Storage is recognized as A Great Place to Work by the Great Place to Work Institute
- Our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion
What We Offer:
- Total Rewards package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement provided when traveling between properties or other work-related tasks
- On-site company housing available to employees at many of our locations (performance and tenure required for eligibility)
- Performance-based bonuses for Property Managers
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