Ophthalmic Care Specialist

1 week ago

Janesville, Wisconsin, United States Mercy Health System Full time

Job Summary

We are seeking a highly skilled Ophthalmic Care Specialist to join our team at Mercy Health System. As an Ophthalmic Care Specialist, you will play a vital role in providing quality health care services to patients under the direction and responsibility of a Physician.

Key Responsibilities

  • Room and collect patient assessment data, documenting patient history, vitals, glasses, and contact lens information.
  • Assist physicians during treatment, testing, and examinations, maintaining a timely flow of patients.
  • Perform various tests, including VA, Pinhole, Color, Stereo, Tear test, Glare testing, Amsler Grid, Confrontation fields, Automated perimetry, Applanation using Tonopen, I-Care, or Goldman tonometers, Pachymetry, Auto keratometry/Auto Refractometry, Auto Lensometry, Manifest Refractometry, Basic slit lamp, including assessment of anterior angles, pupils check, Fundus and External photography, OCT, corneal/disc topography, scribes, assists in minor office surgery and lasers, and administer medications and perform other patient care procedures as directed and according to established criteria.
  • Provide patient and family education, follow up on patient care as needed, and perform telephone triaging of patients.
  • Maintain and calibrate equipment.
  • May be required to work alternate shifts and weekends.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

  • Quality - Follows policies and procedures, adapts to and manages changes in the environment, demonstrates accuracy and thoroughness, gives attention to details, looks for ways to improve and promote quality, applies feedback to improve performance, and manages time and prioritizes effectively to achieve organizational goals.
  • Service - Responds promptly to requests for service and assistance, follows the Mercyhealth Critical Moments of service, meets commitments, abides by MH confidentiality and security agreement, shows respect and sensitivity for cultural differences, and effectively communicates information to partners.
  • Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions, exhibits objectivity and openness to other's views, demonstrates a high level of participation and engagement in day-to-day work, gives and welcomes feedback, generates suggestions for improving work, and embraces teamwork, supports and encourages positive change while giving value to individuals.
  • Cost - Conserves organization resources, understands fiscal responsibility, works within approved budget, develops and implements cost-saving measures, and contributes to profits and revenue.

Education and Experience

High School diploma. Prefer education as a paraprofessional in ophthalmology or optometry.

Certification and Licensure

Certified by JCAHPO as Certified Ophthalmic Assistant. Approved CPR or BLS certification required within 90 days.

Skills and Abilities

Good interpersonal/communicative skills needed.

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move patients/equipment. Good eye/hand coordination and manual dexterity needed.

Level of Supervision

Work is performed according to specific procedures and methods, but partner must make minor decisions using independent judgment required in order to adapt to routine situations.

Supervises

This job has no supervisory responsibilities.

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