Senior Software Development Expert

19 hours ago


Santa Barbara, California, United States Invoca Full time
About Invoca:

Invoca is a pioneering company in AI and machine learning-powered Conversation Intelligence. With over 400 employees, 2,000+ customers, and $100M in revenue, we are poised for significant growth. We have built a world-class SaaS company with the support of leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

We are a team that strives to constantly improve our knowledge of software development tools and practices. Our close-knit, cross-functional teams offer a great chance to share and grow your knowledge of different domains from databases to front ends to telephony and everything in between.

We are passionate about many things: continuous improvement, working at a brisk but sustainable pace, writing resilient code, maintaining production reliability, paying down technical debt, hiring fantastic teammates; and we love to share these passions with each other.

About the Engineering Team:

  • You will join a team where everyone is striving to continuously improve their skills and knowledge.
  • We operate independently on complex tasks and take end-to-end responsibility for projects of increasing complexity.
  • We identify and suggest areas of future work and back up suggestions with evidence.
  • We identify and mitigate risk in the development cycle, from ideation to delivery.
  • We keep leaders up-to-date on progress, blockers, and potential surprises.
  • We diagnose the root cause of problems for any service area owned by the team.
  • We communicate on production issues, write actionable tickets without prompting, and quickly fix or delegate them.
  • We use logic and reason to build cases for ideas, backed up by qualitative and quantitative evidence.


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