Field Service Specialist

3 days ago


Pittsburgh, Pennsylvania, United States Doing Better Business, Inc. Full time
Job Summary
A Technical Support Expert is needed to join our team at Doing Better Business, Inc. As a Field Service Technician, you will be responsible for diagnosing, installing, troubleshooting, and maintaining office equipment for various business customers. With a strong focus on customer service and technical expertise, this role offers opportunities for professional growth and development.

About Us
Doing Better Business, Inc. is a family-owned organization committed to delivering unparalleled service and building lifelong relationships with our customers. We value integrity, innovation, and flexibility in our work and seek individuals who share these principles.

Key Responsibilities
• Diagnose and repair technical issues with office equipment
• Install and maintain office equipment for business customers
• Provide exceptional customer service and support
• Collaborate with colleagues to achieve sales goals and build strong customer relationships

Requirements
• High school diploma or equivalent required
• 1+ year of experience in a similar field (repairing copiers, printers, computers, networks)
• Valid driver's license with a good driving record
• Strong communication and problem-solving skills

Benefits
• Competitive salary ($55,000 - $65,000 annually)
• Comprehensive benefits package (medical, dental, vision insurance, 401(k) matching)
• Ongoing training and development opportunities
• Generous PTO and holiday schedule

This position offers a unique opportunity for technical professionals to grow their careers and make a real difference in the lives of our customers.

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