Field Service Technician
6 days ago
We are seeking a highly skilled Field Service Technician to join our team as a Copper Network Specialist. This role is based out of Dunmore, PA and involves installing DSL internet services for residential and commercial customers.
Job OverviewIn this position, you will be responsible for installing, maintaining, and repairing copper systems, ensuring adequate performance of internet, phone, and TV services. You will also complete pre-install work orders, post-install service verifications, and customer education to ensure customer satisfaction.
The ideal candidate will have knowledge of copper plant and premise wiring, working knowledge of copper cable repair and rehab, and must satisfy company-required tools and safety equipment checklists. They will also have excellent communication skills, ability to multi-task, and interpersonal skills with teamwork.
This is an hourly position with a competitive salary range of $60,000 - $80,000 per year, plus per diem for travel to and from market and hourly units for cable maintenance skilled technicians. We offer health, vision, and dental insurance, PTO, and 401k benefits.
Key Responsibilities- Installation, maintenance, and repair of copper systems for residential and commercial customers
- Ensuring adequate performance of internet, phone, and TV services
- Complete pre-install work orders and post-install service verifications and customer education
- Place aerial or buried copper drop wire and install interior/exterior wiring
- Observe all safety rules and OSHA regulations
- Work at heights using/setting up various types of ladders
- Work in confined spaces
- Teamwork - Assist other technicians in the performance of their duties when requested
- Maintain minimum acceptable metrics with Repeats, Productivity, and Completions
- Knowledge of copper plant and premise wiring required
- Working knowledge of copper cable repair and rehab
- Must satisfy company-required tools and safety equipment checklist
- Lift up to 80lbs unassisted
- Effective communication skills and ability to multi-task
- Excellent interpersonal skills and teamwork
- Pass background check, MVR screen, and drug test
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