Administrative Support Specialist

2 weeks ago


Murrieta, California, United States Hanger Clinic Full time

About Hanger Clinic

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Hanger Clinic, a world leader in orthotic and prosthetic services, is seeking an experienced Administrative Support Specialist to join our team. As a member of our front office staff, you will play a crucial role in providing exceptional patient care and administrative support to our patients, colleagues, and referral sources.

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Salary & Benefits

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We offer a competitive salary of $21.00-$25.00/hour, plus bonus and benefits package, including 8 paid national holidays, 4 additional floating holidays, PTO, medical, dental, and vision benefits, 401k savings and retirement plan, paid parental bonding leave, flexible work schedules, and part-time opportunities.

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Job Description

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In this role, you will be responsible for providing administrative support to patients, fellow employees, and referral sources through the coordination and administration of front office activities. Your key responsibilities will include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research, and responding to telephone inquiries.

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Required Skills & Qualifications

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To be successful in this role, you must have a high school diploma or GED, less than 1 year of customer service, administration, or related experience, and a valid driver's license. Preferred qualifications include at least 1-2 years of experience with EMR/electronic health/medical record systems, working knowledge of HIPAA and other medical insurance regulations and terminology, associate's degree, ability to type 40 correct words per minute, and computer and office equipment experience.

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Your Impact

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You will have the opportunity to make a real impact on our patients' lives by providing excellent customer service, managing incoming phone calls, obtaining insurance authorization, providing financial counseling, and maintaining accurate patient records.

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Additional Success Factors

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We are looking for a resourceful team player who excels at building trusting relationships with patients, referral sources, and colleagues. You should have excellent organizational skills, strong interpersonal, oral, and written communication skills, and the ability to provide a high level of customer service.

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Join Our Team

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If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care and administrative support, we encourage you to apply for this exciting opportunity to join our team at Hanger Clinic.



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