Shift Manager

4 weeks ago


Glen Burnie, Maryland, United States SUMMERWOOD MASTER Full time
Job Summary

We are seeking a highly motivated and organized Shift Manager to join our team at Summerwood Master. As a Shift Manager, you will be responsible for assisting management in routine administrative and operational tasks within the restaurant. Your focus will be on driving excellence in customer service, maintaining company standards in product and facility specifications, and reviewing food handling procedures.

Key Responsibilities
  • Maintain fast, accurate service and ensure products are consistent with company quality standards.
  • Conduct periodic food safety audits and provide ongoing coaching and feedback to crew on customer service, product quality, and speed of service.
  • Share with the Management team day-to-day responsibility for cash procedures, including bank deposits, making change, opening/closing safe, and verifying drawers.
  • Conduct daily inventory, complete shift-to-shift food safety audit, and set up daily control sheets.
  • Monitor inventory, food preparation, and order fulfillment on a daily basis to ensure adherence to company standards.
  • Monitor speed with service (SWS) performance and resolve bottlenecks to achieve SWS goals.
  • In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.
  • Provide ongoing coaching and feedback for crew employees and provide hands-on training for crew in Learning Zone.
Benefits
  • 30 hours week are entitled to enroll in medical, dental, and 401k benefits; 32 hours a week are entitled to PTO; 36 hours a week are entitled to short-term disability.
  • Period bonus potential up to $1.00 per hour for every hour worked.

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