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Bilingual Sales Support Coordinator
2 months ago
Under the guidance of the Senior Sales Manager, the Bilingual Sales Support Coordinator is responsible for executing and supervising a range of account coordination tasks in alignment with company policies and procedures.
This role does not involve supervisory responsibilities.
Key Responsibilities:
- Direct Sales Customer Relations:
- Collaborate with the Sales Team on various tasks
- Conduct weekly meetings with Sales Representatives to discuss open orders
- Manage payment information and obtain necessary documentation
- Assist in creating and updating quotes
- Support paperwork management and tracking
- Act as an additional contact for direct customer sales
- Help Sales Representatives schedule additional meetings
- Order Management:
- Continue to follow the established order management process
- Assist in maintaining the Sales Force database
- Update Sales Force with sold products for equipment reference
- Identify and communicate potential sales leads to outside sales staff
- Assist in organizing and attending trade shows and business-to-consumer events
- Dealer Sales Support:
- Maintain dealer information database
- Process dealer purchase orders
- Assist in conducting product training for dealers
- General Sales Support:
- Cross-train with other Inside Sales Coordinators for coverage
- Assist with special projects as needed
- Support customer visits to corporate offices or dealer meetings
- Maintain effective communication with the sales team, customers, and internal departments
Work Practices:
- Ensure all paperwork and database entries are completed accurately
- Maintain a clean and organized work area following 5S standards
- Project a positive and professional demeanor to all internal and external contacts
Marginal Job Functions:
- Adhere to all related Standard Operating Procedures (SOPs)
- Perform other duties and responsibilities as assigned
Requirements:
- Education:
- Associate degree or equivalent combination of education and experience preferred
- Preferred fields include Business, Marketing, or related disciplines
- Experience:
- Background in Lead Generation, Inside Sales, and/or Sales Support
- 1 to 3 years of experience in Administrative Sales support preferred
- Other Requirements:
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook, and Internet
- Occasional domestic travel may be required
- A valid driver's license is necessary
Benefits:
We provide a competitive compensation package and a collaborative work environment with opportunities for growth.
Some of our notable benefits include:
- Health & Dental Insurance
- Company-paid Life Insurance
- 401(k) Plan
- Paid Time Off
- Access to an onsite workout facility
- Product discounts
- Wellness programs
EOE/M/W/Vet/Disability
