Customer Service Ambassador
3 days ago
At TravelCenters of America, we are committed to delivering exceptional customer experiences across our network of travel centers. As a Customer Service Ambassador, you will play a critical role in providing friendly, accurate, and efficient service to our guests, ensuring they have a positive interaction with our brand. We offer a convenient, one-stop shopping experience, featuring a variety of dining options that cater to diverse tastes. Our team members are passionate about growing our business and contributing to the success of our organization.
Job SummaryThis position involves serving customers in a fast-paced environment, handling transactions on a point-of-sale register, and maintaining a clean restaurant area. You will prioritize tasks according to kitchen and dining guest needs, ensuring seamless operations. Previous food service experience is beneficial, but not required. Basic computer knowledge is also preferred. We value strong communication skills and the ability to work flexible hours, including nights, weekends, and holidays.
Responsibilities:- Deliver exceptional customer service, responding to guest inquiries and resolving issues promptly.
- Process transactions accurately and efficiently using a point-of-sale system.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Prioritize tasks based on kitchen and dining guest needs, ensuring seamless operations.
- Foster strong relationships with colleagues and leaders, promoting a positive work environment.
- Medical, dental, vision, and life insurance coverage.
- A 401(k) plan with a company match, supporting your long-term financial goals.
- Vacation time and paid holidays, allowing you to recharge and spend time with loved ones.
- Tuition reimbursement, enabling you to pursue further education or certifications.
- On-site meal discounts, saving you money on everyday expenses.
- A wide range of employee discounts on technology, travel, food, and fuel.
- Ongoing opportunities for growth and advancement within our organization.
$15.00 per hour, reflecting the potential earnings for this role. Actual compensation may vary based on factors such as job responsibilities, location, and individual performance.
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