Customer Service Ambassador

5 days ago


Oak Grove, Missouri, United States Wal-Mart Stores , Inc. Full time

As a customer service ambassador at Wal-Mart Stores, Inc., you will play a pivotal role in ensuring customers have an exceptional experience. Your primary responsibility will be to greet, assist, and thank customers with a positive attitude, providing top-notch customer service. This includes standing for extended periods while checking out customers efficiently and accurately, maintaining a clean and organized workspace, and answering customer inquiries promptly.

Salary

The hourly wage range for this position is $14.00 to $26.00, depending on location and job classification. Additional compensation may include annual or quarterly performance incentives and premiums based on schedule, facility, season, or specific work performed.

Job Description

This retail sales associate leader role requires multi-tasking and the ability to juggle several tasks simultaneously. You must be able to scan items quickly and accurately, explain prices, bag items properly, count cash back, and maintain a clean workspace. Additionally, you will be responsible for gathering carts from the parking lot, operating equipment to move carts, cleaning restrooms, salesfloor, and parking lot as needed, and having a positive attitude in all weather conditions.

Required Skills and Qualifications

To excel in this role, you must possess excellent communication skills, be able to work effectively in a fast-paced environment, and demonstrate a passion for customer service and helping others. You should also be able to stand for long periods, lift up to 25 pounds, and navigate the store floor safely.

Benefits

At Wal-Mart Stores, Inc., we offer a competitive benefits package that includes medical, vision, and dental coverage, as well as 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. We also offer PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

We are committed to providing opportunities for education and career advancement through our Better U program, which offers tuition reimbursement for full-time and part-time associates in Walmart and Sam's Club facilities. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.



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