Optical Care Specialist

3 weeks ago


Saratoga Springs, New York, United States EssilorLuxottica Full time
Job Summary

At EssilorLuxottica, we are committed to delivering exceptional eye care experiences to our customers. As an Eye Care Advisor, you will play a vital role in creating a positive and personalized experience for our patients.

Key Responsibilities

Greet customers promptly and provide exceptional customer service
Explain all required paperwork, tests, products, and services to customers
Review prescriptions and patient information carefully to identify special needs
Show patience and courtesy to indecisive or difficult customers and patients
Perform work accurately and thoroughly despite time pressure and customer volume

Requirements

High School graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Strong communicator and listener
Problem-solving ability
Familiarity with cash register, computers, and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise

Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer and provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

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