Optical Care Specialist
2 days ago
EssilorLuxottica is seeking a highly skilled Optical Care Specialist to join our team. As an Optical Care Specialist, you will be responsible for delivering exceptional patient care and providing a personalized experience for our customers.
Key Responsibilities
Greet customers in a timely and friendly manner
Explain all required paperwork, tests, products, and services
Review prescriptions and patient information carefully
Identify special needs and consult with Optician, Managing Doctor, or Retail Management when necessary
Perform work accurately and thoroughly despite time pressure and customer volume
Identify situations involving unsatisfied customers and act quickly for resolution
Requirements
High School graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Strong communicator and listener
Problem-solving ability
Familiarity with cash register, computers, and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise
Preferred Qualifications
Previous experience in customer service, retail, and/or optical
Strong interpersonal skills
What We Offer
EssilorLuxottica offers a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity Employer
EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law
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