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1 week ago
We are seeking a highly skilled Care Coordinator to join our team at MetroHealth. As a Care Coordinator, you will play a critical role in coordinating patient care and medication management for our Specialty Pharmacy patients.
Key Responsibilities- Collaborate with the Specialty Pharmacy care team to ensure seamless patient care and medication management.
- Integrate and coordinate access, utilization management, and proactive patient management to optimize patient outcomes.
- Communicate effectively with patients and/or patient caregivers via phone to ensure timely and accurate information exchange.
- Execute a wide range of duties in the delivery of pharmaceutical care to patients in ambulatory pharmacies and mail-order pharmacies.
- Meet and exceed standards for The MetroHealth System's Pharmacy Department, including prescription turnaround time and medication dispensing accuracy.
- High School Diploma or equivalent required; 18 years of age or older with no felony convictions.
- Registered as a Pharmacy Technician with the Ohio State Board of Pharmacy and maintain registration throughout employment.
- 3 years of experience in retail pharmacy or hospital-based ambulatory pharmacy, or equivalent specialty pharmacy experience.
- Ability to interact effectively with diverse cultural, ethnic, racial, and socioeconomic backgrounds.
- Current/active Certified Pharmacy Technician certification from the Pharmacy Technician Certification Board (PTCB) or Exam for the Certification of Pharmacy Technicians (ExCPT) certification from the National Healthcareer Association.
- 6 to 12 months of experience in a specialty pharmacy.
- Ability to sit, stand, stoop, bend, and ambulate intermittently during the day.
- Ability to see in the normal visual range with or without correction.
- Ability to hear in the normal audio range with or without correction.
- Finger dexterity to operate office equipment required.
- Ability to lift up to 25 pounds on occasion.
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