Customer Experience Associate

1 week ago


Houston, Texas, United States Boxer Property Management Full time
{"Job Title": "Customer Experience Associate", "Job Description": "Job Summary

We are seeking a highly skilled and professional Customer Experience Associate to join our team at Boxer Property Management. As a key member of our Leasing and Property Management Teams, you will provide administrative support and be the face of our company, handling a high volume of calls and interactions with prospective customers.

Key Responsibilities
  • Provide exceptional customer service and support to our leasing and property management teams
  • Handle a high volume of calls and interactions with prospective customers, scheduling leasing tours and providing information about our properties
  • Develop and maintain a deep knowledge of our properties, including rent and pricing information, vacancies, and lease expirations
  • Qualify prospects and determine which property meets their qualifications
  • Work closely with our leasing agents to coordinate leasing tours and provide support as needed
  • Perform administrative tasks, including data entry, mail processing, and faxing
  • Follow up with dead leads on a monthly basis to regain interest from prospects
Requirements
  • High school diploma or equivalent required; some sales experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of Microsoft Office and database management
  • Commitment to providing exceptional customer service
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

", "Company": "Boxer Property Management"}

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