Customer Service Associate
3 weeks ago
About the Role: At Walmart, we're committed to helping customers find what they need. As a sales floor expert in Apparel, Entertainment, Toys, Sporting Goods, or any department, you'll be the go-to person for assisting customers with their queries and finding products. Your attention to detail and ability to work effectively in a fast-paced environment will ensure a seamless customer experience.
Key Responsibilities:
- Review customer orders, locate and select merchandise on the salesfloor
- Ensure customer orders are filled accurately
- Smile, greet, and thank customers with a positive attitude
- Dispense customer orders quickly and accurately in varying weather conditions
What You'll Need to Succeed: To excel in this role, you should be able to walk up to 5 miles each day while fulfilling online customer orders. You must also be able to review customer orders, locate and select merchandise on the salesfloor, and ensure customer orders are filled accurately.
Benefits and Perks: As a sales floor expert at Walmart, you'll receive a competitive hourly wage ranging from $14.00 to $26.00, depending on your location. You'll also have opportunities for annual or quarterly performance incentives and additional compensation in the form of premiums, which may range from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Benefits Package: Our benefits package includes health benefits, such as medical, vision, and dental coverage, as well as financial benefits like 401(k), stock purchase, and company-paid life insurance. We also offer paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Paid Time Off: You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Education Benefits: We offer a Better U education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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