Insurance Customer Service Professional
3 weeks ago
We are seeking a highly skilled and customer-focused Insurance Customer Service Professional to join our team at State Farm Insurance. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients by assisting with inquiries, complaints, and policy changes.
About the Role
This is a full-time position that requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will be handling phone calls, emails, and walk-in customers, resolving issues and answering questions about insurance products and services. Your attention to detail and organizational skills will ensure that all customer interactions are handled efficiently and effectively.
Responsibilities
- Assist customers with inquiries, complaints, and policy changes
- Provide accurate and timely information about insurance products and services
- Process policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Resolve customer issues
Requirements
- High school diploma or equivalent required
- 2+ years of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in Microsoft Office software
What We Offer
- Competitive salary: $45,000 - $60,000 per year
- Comprehensive benefits package
- Opportunities for career advancement and professional growth
How to Apply
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to our online portal.
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