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Annual Wellness Coordinator

2 months ago

Richmond Indiana, United States Reid Health Full time
{"Overview": "At Reid Health, we are committed to providing exceptional patient care and promoting wellness in our communities. As an Annual Wellness Coordinator, you will play a vital role in scheduling and promoting Medicare Annual Wellness Interviews, working closely with patients, healthcare professionals, and other stakeholders to ensure seamless care delivery.", "Responsibilities": "

* Schedule Medicare Annual Wellness interviews for Annual Wellness Specialists and APPs in RHPA Primary Care offices
* Utilize scripting for calling patients, including those who refuse Annual Wellness Interviews
* Coordinate schedules with Annual Wellness Supervisor to ensure Epic scheduling aligns with Annual Wellness Specialist monthly schedule
* Troubleshoot potential service gaps with schedules and communicate with Annual Wellness Specialist, Annual Wellness Supervisor, and primary care supervisors to meet patients and office needs
* Provide ongoing education and training to front office staff and primary care supervisors regarding Epic scheduling and WPS navigation
* Review schedule for ACO patients and provide HCC Facesheets for providers to ensure documentation of chronic conditions
* Answer incoming telephone calls, quickly, professionally, and with a pleasant tone
* Attend Wellness Health Fairs and other community events to promote Annual Wellness Interviews
* Maintain proficiency in Outlook, Teams, Smartsheet, Word, and Excel
* Work independently, with minimal supervision, in daily routine
* Check email daily and communicate effectively with Annual Wellness team members
* Demonstrate strong communication skills, articulating the objectives and benefits of community-based patient care, and maintaining collaborative working relationships with medical staff, nursing, and other disciplines involved in patient care throughout the continuum
", "Requirements": "

* High School graduate or GED equivalent
* Six months previous clerical experience with a general understanding of Medicare, previous work experience in a provider office or medical-related position, and knowledge of medical terminology
* Experience working with Medicare ACO members preferred
", "What We Offer": "

* Competitive compensation and benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance
* Access to ongoing education and training
* Flexible scheduling and work-life balance
* Recognition and rewards for outstanding performance
", "Stay Connected": "

If you are a motivated and detail-oriented individual who is passionate about promoting wellness and providing exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online portal. We look forward to reviewing your application and discussing this opportunity further.", "EEO Statement": "

Reid Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.", "Application": "

To apply for this position, please visit our website and submit your application, including your resume and cover letter, to our online portal.", "No Search Firms": "

Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet, or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health."}