Shift Lead

16 hours ago


Fontana, California, United States Chuze Fitness Full time
Job Title: Shift Lead I

At Chuze Fitness, we're committed to delivering exceptional member experiences. As a Shift Lead I, you'll play a vital role in supporting our team members and ensuring a professional, efficient work environment.

Key Responsibilities:
  • Set and maintain Chuze standards in customer service, welcoming and interacting with all members
  • Complete daily cleaning tasks and maintain a clean and organized gym environment
  • Assist with front desk operations, including membership sign-ups, retail presentation, and point-of-sale transactions
  • Train front desk employees and maintain knowledge of best practices and policies
  • Support daily shift operations, including breaking employees for lunches and delegating cleaning responsibilities
  • Assist with troubleshooting member inquiries and partner with management for escalated concerns
  • Perform administrative tasks, such as member management software reports and inventory counts
Requirements:
  • Previous experience running shifts or leading a team
  • At least one year of customer service experience
  • Ability to work varied hours, including weekends and opening/closing shifts
  • Excellent communication skills and ability to multitask
  • Attention to detail and teamwork-based work style
Physical Requirements:
  • Able to read, write, and speak clearly in English
  • Ability to walk, climb stairs, and perform repetitive arm movements
  • Standing for long periods and computer operations
  • Ability to lift at least 50lbs


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