Cloud Operations Engineer

3 weeks ago


Springfield, Illinois, United States Innovative Data Solutions, Inc. Full time

Job Summary

We are seeking a Cloud Operations Engineer to support our IC customer in delivering high-quality, cost-effective cloud solutions. As a Cloud Operations Engineer on our team, you will be responsible for maintaining and enhancing our cloud infrastructure through a strong focus on operational efficiency and customer support.

This position requires a TS/SCI clearance and eligibility to obtain a CI polygraph.

Key Responsibilities:

  • Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
  • Respond to and resolve customer issues, providing top-tier technical support and customer service.
  • Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
  • Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
  • Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
  • Develop and maintain comprehensive documentation for application support procedures.

Requirements:

  • Proficiency with AWS cloud services and infrastructure management.
  • Exceptional troubleshooting and problem-solving skills.
  • Experience in providing customer-focused technical support.
  • Knowledge of Linux distributions (e.g., RedHat, CentOS).
  • Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).

Desired Skills:

  • Experience administering production RedHat OpenShift clusters.
  • Strong understanding of cloud APIs and interaction with the AWS/CLI.
  • Experience with virtualization technologies (e.g. VMWare).

Education/Experience:

  • Bachelor's Degree in Computer Programming, Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.
  • 10+ years IT experience.
  • TS/SCI + CI polygraph.

Benefits and Perks:

  • Industry competitive salary well above market average.
  • 401K plan with 4% company match, immediately fully vested.
  • Referral bonuses up to $5,000.
  • 100% company-paid benefits.

Career Growth:

  • Company sponsored training and certifications.
  • No questions asked professional/business/technical book reimbursement.
  • Company paid training and conference attendance and travel expenses.

About Us:

Innovative Data Solutions, Inc. is a small business specializing in engineering and supporting mission critical IT infrastructure for the US Government Intelligence, Defense and Homeland Security communities.

We are a company of technology enthusiasts who thrive on exceeding expectations. We specialize in Hybrid Cloud Infrastructure, Enterprise Storage, High Performance Computing, Cybersecurity and Data Analytics.

We provide full lifecycle services: strategy, design, implementation and operations.

Our engineers are based in Washington, DC and St. Louis, MO and are experienced working with US Government installations across the US, Europe and Asia.


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