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Customer Service Representative

2 months ago

Kent, Ohio, United States Domino's Pizza LLC Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operate equipment, including cash registers, pizza makers, and other kitchen equipment.
  • Maintain a clean and safe work environment, adhering to health and safety standards.
  • Stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
Requirements:
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly.
  • Ability to make correct monetary change.
  • Ability to enter orders using a computer keyboard or touch screen.
Work Conditions:

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Physical Requirements:
  • Standing: Most tasks are performed from a standing position.
  • Walking: Surfaces include ceramic tile "bricks" with linoleum in some food process areas.
  • Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
  • Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
  • Pushing: To move trays which are placed on dollies.
  • Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.