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Customer Service Representative
2 months ago
We are seeking a highly skilled and bilingual Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be responsible for handling inbound calls in both Spanish and English, providing exceptional customer service, and resolving customer issues in a timely and professional manner.
Key Responsibilities- Handle inbound calls in both Spanish and English, responding to customer inquiries and resolving issues in a timely and professional manner.
- Provide exceptional customer service, ensuring that customers have a positive experience with U-Haul.
- Work collaboratively with the team to achieve sales and customer satisfaction goals.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
- Fluency in both Spanish and English.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Basic computer skills and proficiency in software applications.
This is a remote work opportunity, and you will be required to work from home. You will need to have a dedicated workspace and a reliable internet connection.
Benefits- Competitive hourly rate.
- Opportunities for career advancement and professional growth.
- Comprehensive training and development programs.
- Flexible scheduling and remote work options.