Seasonal Ambassador

1 week ago


Roseville, California, United States Lush Handmade Cosmetics Full time
Job Description

We are seeking a highly motivated and customer-focused Seasonal Ambassador to join our team at Lush Handmade Cosmetics. As a Seasonal Ambassador, you will be responsible for delivering exceptional customer service, driving sales, and building brand awareness.

Key Responsibilities:
  • Sales and Customer Experience: Utilize your excellent customer service skills to consistently deliver a world-class customer experience. Drive sales by utilizing StoreForce dashboard results and seeking feedback to exceed sales goals.
  • Building the Brand: Educate customers on our brand values, including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement.
  • Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
Requirements:
  • Excellent customer service skills
  • Flexibility to adapt to changing situations and priorities in a fast-paced environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred Qualifications:
  • Experience with consultation-based customer service models
  • Strong problem-solving skills to address issues that arise in day-to-day operations
  • Experience working in a team environment
  • Experience working in skincare or cosmetics
  • Experience in cross-cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French, or other languages

We offer a competitive hourly rate of $16.50 USD and a fun, dynamic work environment. If you are passionate about skincare, natural beauty, and ethical business, and are looking for a challenging and rewarding role, please apply today



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