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Manager of Operations Control Center

2 months ago


Memphis, Tennessee, United States FedEx Full time

Overview

The Manager of Operations Control Center is responsible for overseeing the comprehensive functionality of the Maintenance Operations Control Center (MOCC) to reduce delays, cancellations, and out-of-service impacts. This role ensures the seamless coordination of all aircraft maintenance activities within the air operations division and serves as a central hub for all maintenance-related communications.

Key Responsibilities

  • Make strategic decisions to facilitate the efficient operation of the fleet and adherence to the revenue schedule.
  • Lead and manage planning initiatives in support of the Air Operations Division, including the scheduling of maintenance tasks to ensure compliance with regulatory standards.
  • Guarantee that aircraft routing aligns with the revenue schedule and scheduled maintenance activities.
  • Ensure the development of feasible work releases and provide essential planning insights.
  • Deliver technical support to identify and implement improvements for fleet reliability.
  • Perform additional responsibilities as required.

Education Requirements

A minimum of an Associate's degree or equivalent is required, along with current Airframe and Powerplant (A&P) licenses.

Experience Requirements

At least eight (8) years of experience in maintaining large transport category aircraft (turbine-powered and exceeding 12,500 lbs Maximum Takeoff Weight).

Skills and Competencies

Extensive knowledge of MOCC operations and FedEx policies and procedures is essential. Familiarity with FedEx aircraft maintenance programs, operational specifications, and relevant federal aviation regulations is required. Strong management, interpersonal, and communication skills are necessary for success in this role.

Work Environment

This position is safety-sensitive and subject to FAA regulations, including drug and alcohol testing. Candidates must be able to maintain a constant state of alertness and operate safely.

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.

Federal Employment Rights

  • Equal Employment Opportunity is the Law
  • EEO is the Law Supplement
  • Pay Transparency Policy
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

FedEx Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program.