Center Operations Director

1 week ago


Memphis, Tennessee, United States ChenMed Full time
About ChenMed

ChenMed is a family-owned and physician-led healthcare company that is transforming the way healthcare is delivered to seniors. Our unique approach allows us to improve the health and well-being of the populations we serve.

Job Summary

We are seeking a highly skilled and experienced Center Operations Director to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our medical clinics, ensuring that they are running smoothly and efficiently. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a passion for delivering high-quality patient care.

Key Responsibilities
  • Oversee the day-to-day operations of our medical clinics, including staff management, patient flow, and facility maintenance.
  • Develop and implement strategies to improve patient satisfaction, quality of care, and operational efficiency.
  • Collaborate with our clinical teams to ensure that patients receive high-quality care and that our clinics are running smoothly.
  • Manage budgets, resources, and staff to ensure that our clinics are operating within budget and that our patients are receiving the best possible care.
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements and to promote a culture of safety and quality.
Requirements
  • Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
  • Minimum of 5 years of experience in healthcare operations, with at least 3 years in a leadership or management role.
  • Proven track record of improving patient satisfaction, quality of care, and operational efficiency.
  • Strong leadership and management skills, with the ability to motivate and inspire staff.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.

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