Senior Patient Care Coordinator

2 weeks ago


Lake Mills, Wisconsin, United States Optum Full time
Explore Opportunities with Optum

Optum, in strategic partnership with ProHealth Care, is seeking a skilled Patient Care Coordinator Team Lead to join our team. As a leader in healthcare services, we serve Waukesha County and surrounding areas with a century-long commitment to excellence.

As a Patient Care Coordinator Team Lead, you will play a vital role in ensuring seamless patient care experiences. Your responsibilities will include:

  • Verifying patient insurance coverage and eligibility
  • Updating demographic and insurance information
  • Collecting and posting patient co-payments and outstanding balances
  • Generating and tracking patient encounter forms
  • Maintaining records and making daily cash deposits
  • Providing routine information on procedures and policies
  • Identifying problem-related priorities and responding to emergency needs
  • Documenting information in computer systems and preparing patient charts
  • Updating the Telephone Message System and distributing messages to providers
  • Entering new referrals and ensuring managed care requirements
  • Providing patient education on managed care plans and referral processes

We offer a comprehensive benefits package, including paid time off, medical plan options, and education reimbursement. Our team is committed to your success, and we provide opportunities for growth and development.

At Optum, we believe in the importance of diversity and inclusion. We are an Equal Employment Opportunity / Affirmative Action employer and welcome applicants from diverse backgrounds.



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