Customer Service Ambassador
4 days ago
About the Role
We're seeking a highly skilled and compassionate Customer Service Ambassador to join our team at TTEC. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide timely and effective support to customers through various communication channels.
- Conduct research to resolve customer issues and provide accurate information.
- Collaborate with team members to achieve customer satisfaction and team goals.
Requirements
- 6 months or more of customer service experience
- High school diploma or equivalent
- Strong product knowledge and ability to explain it to customers.
- Computer experience and proficiency in software applications.
What We Offer
- Competitive base wage starting at $17 per hour.
- Performance bonus opportunities to recognize and reward outstanding performance.
- A comprehensive benefits package including PTO, tuition reimbursement, and health and wellness incentives.
About TTEC
TTEC is a global company dedicated to delivering exceptional customer experiences. We're committed to creating a diverse and inclusive workplace where employees feel valued, empowered, and supported. Our team is passionate about making a positive impact on our clients and customers, and we're looking for like-minded individuals to join us on this journey.
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