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Customer Service Associate

2 months ago

McAllen, Texas, United States Thrift City Full time
Position Overview

Job Summary: Thrift City is seeking dedicated full-time and part-time Customer Service Associates. We offer adaptable work schedules to accommodate your needs. Our operational hours are Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM. The ideal candidate will thrive in a dynamic setting while delivering exceptional service to our customers.

Key Responsibilities:

  • Participate in cross-training across various customer service functions.
  • Handle all customer transactions and manage payment processing.
  • Support store management as required.
  • Collaborate effectively within a team environment.

Benefits:

  • Flexible working hours.
  • Comprehensive medical, dental, and vision coverage for eligible employees.
  • Paid vacation time.
  • Employee discounts on merchandise.

Qualifications:

  • Demonstrated excellence in customer service.
  • Strong attention to detail.
  • Ability to work both independently and collaboratively.
  • Must be 18 years of age or older.

Physical Requirements: The physical demands outlined here are representative of those that must be met by an employee to successfully execute the essential functions of this role. Candidates should be capable of occasionally pushing, pulling, and lifting items weighing over 25 pounds, and must be able to spend the majority of their working hours standing, walking, and moving throughout the store. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions.

About Thrift City: Thrift City has proudly served the McAllen community for over a decade. As part of a larger network of stores, we offer numerous opportunities for career advancement through our associate development initiatives. Our commitment to responsible recycling is central to our mission, as we believe that providing quality merchandise at affordable prices benefits not only our customers and communities but also contributes to environmental sustainability.

Thrift City is an equal opportunity employer (EEO), welcoming all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we adhere to applicable state and local laws governing nondiscrimination in employment in every location where we operate.