Case Manager Level III

2 days ago


Memphis, Tennessee, United States Urban Strategies Full time
About the Role

We are seeking a highly skilled and compassionate Case Manager to join our team at Urban Strategies. As a Case Manager, you will be responsible for providing intensive case management services to children and their sponsors, ensuring their safety and well-being in a crisis.

Key Responsibilities
  • Manage an assigned caseload of post release services, conducting interviews with care provider staff, children, and sponsors.
  • Assess safety on an ongoing basis, identifying, verifying, and making recommendations for additional support, resources, and information to meet a child's needs.
  • Provide crisis intervention services, safety planning, and connect families to services to ensure child safety and well-being.
  • Collaborate with children, sponsors, and external agencies to develop a plan to ensure the safety of the child and family.
  • Act as a point of contact or liaison for the child, sponsor, and external agencies.
  • Utilize trauma-focused approaches and therapeutic support to children and families with significant needs.
  • Maintain appropriate documentation, safeguard confidential records, and protect personally identifiable information according to program regulations.
  • Identify and report concerns related to children and sponsors, life-changing events, and significant incidents to the supervisor and ORR.
  • Participate in training, meetings, and maintain quality improvement initiatives as recommended.
Requirements
  • A Master of Social Work (MSW) or an equivalent degree in psychology, sociology, or other behavioral science or social service field.
  • Relevant behavioral science experience, or a bachelor's in one of the aforesaid fields with at least 5 years of clinical experience and may be licensed eligible.
  • Experience working with immigrant populations and providing trauma-informed clinical interventions for youth.
  • Knowledge of family preservation, kinship care, trauma-informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.
  • Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
  • Ability to handle sensitive and confidential information with discretion.
  • Fluent in English and Spanish (verbal/written). Proficiency in Microsoft Office and data entry systems.
  • A valid driver's license, available to travel to conduct in-person visits and to different areas or regions nationally.
About Urban Strategies

Urban Strategies exists to equip, resource, and connect faith- and community-based organizations so that all children and families can reach their full potential. We are headquartered in Washington, D.C., and serve in the U.S. mainland, Puerto Rico, and Central America.

Benefits
  • Remote work for eligible positions.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • Company-paid life and disability insurance.
  • 401K matched contributions up to 4%.
  • Employee Assistance Program.
  • Vacation time is generous but varies depending on program and position.
  • 9 Sick Days and 11 Holidays.
  • Every teammate gets long and short-term disability free.
  • Positions that require laptops, the company provides one.
  • Positions that require cellphone, company issues one.


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