Customer Service Representative

1 month ago


Washington, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions
  • Meet or exceed sales targets, identifying opportunities to upsell and cross-sell products and services
  • Process sales transactions accurately and efficiently, maintaining a high level of product knowledge and expertise
  • Stay up-to-date with product features, benefits, and promotions, communicating this information to customers and colleagues
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and collaboration
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least one year of experience in a sales or customer service role, preferably in a retail environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work a flexible schedule, including evenings and weekends, as needed
  • Valid driver's license and reliable transportation
What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide ongoing training and development opportunities to help you grow and succeed in your career.

At Sherwin-Williams, we value diversity, equity, and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.



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