Service Operations Manager

2 days ago


Moorhead, Minnesota, United States Sevita Full time
Service Operations Manager - IDD Services

Est. Salary: $60,000-$80,000 per year

About Sevita

Sevita is a leading provider of home and community-based specialized health care services. Our mission for over 50 years has been to empower individuals with disabilities to live full, more independent lives.

About the Role

We are seeking a highly skilled Service Operations Manager to oversee the day-to-day operations of our Intellectual and Developmental Disabilities (IDD) services. This role will involve managing program staff, ensuring regulatory compliance, and implementing person-centered planning to deliver high-quality services to our clients.

  • Key Responsibilities:
  • Manage the implementation of program planning, monitoring delivery of services and supports, and ensuring consistency, engagement, and relevance to individuals served.
  • Oversee program staff members, including performance evaluations, scheduling, and orientation.
  • Maintain regulatory compliance and ensure adherence to industry standards.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.
Requirements
  • Bachelor's degree in a relevant field and 2-3 years of experience in human services or a related field.
  • An equivalent combination of education and experience.
  • Strong attention to detail, organizational skills, and ability to multitask to meet deadlines.
  • Effective communication skills to manage relationships and lead teams.
  • A reliable, responsible attitude and compassionate approach.
Why Choose Sevita?
  • Competitive salary range: $60,000-$80,000 per year
  • Flexible scheduling options
  • Career development opportunities
  • Meaningful work impacting lives


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