Executive Director of Operations

1 week ago


Clemmons, North Carolina, United States Wendy's Full time

About the Role

The General Manager will play a pivotal role in supporting the company by fostering an exceptional work environment, providing guidance, training, and development for Assistant Managers, Shift Managers, and Team Members.

What You Can Expect

A culture of respect and a fun-filled environment where employees are valued. We prioritize our people, ensuring they feel supported and empowered to excel.

As the General Manager, you'll enjoy a range of benefits, including company medical benefits, opportunities for advancement, provided uniforms, meal discounts, and more. The ideal candidate is a confident decision-maker with experience in guest and customer service, employee management, business and financial management, and people motivation.

Responsibilities

  • Train, monitor, and reinforce food safety procedures
  • Collaborate with the leadership team to meet sales goals
  • Manage food and labor costs
  • Execute company policies and procedures
  • Monitor food inventory levels and order product when necessary
  • Ensure safe working conditions
  • Manage crew member employees to maximize retention
  • Interview and hire team members
  • Provide proper training for team members
  • Anticipate and address problems, initiating corrective action
  • Deliver fast, accurate service, provide excellent customer service, and meet/exceed company and customer expectations
  • Drive continual improvement of Quality, Service, and Cleanliness
  • Maximize store sales goals versus budget, participating in marketing programs

This opportunity is with one of our many franchisees, independently owned and operated. Compensation, benefits, and career programs may vary from company-owned locations.



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