Animal Care Specialist
2 weeks ago
OVERVIEW OF ROLE
The Animal Care Specialist collaborates with the veterinary team to ensure optimal medical treatment for pets.
KEY RESPONSIBILITIES
• Uphold and embody the core values of Mars, Inc. within the team.
• Prepare examination areas with all necessary medical supplies and equipment for the veterinarian and/or veterinary technician.
• Assist the Client Services Coordinator, Veterinary Assistant, and Veterinary Technician as needed.
• Safely hold or restrain animals during medical examinations, treatments, or vaccinations.
• Conduct routine laboratory tests as permitted by state regulations.
• Monitor the well-being of hospitalized animals, ensuring their comfort through appropriate care.
• Administer baths and treatments for skin conditions as directed by veterinary professionals.
• Maintain cleanliness of surgical instruments and the treatment area.
• Ensure the facility remains clean and orderly, including laundry, dishwashing, mopping, and waste disposal.
• Perform additional duties as assigned.
SKILLS AND QUALIFICATIONS
• Strong multitasking abilities, managing various responsibilities simultaneously without compromising quality.
• Excellent communication skills, both written and verbal, with a command of English grammar and vocabulary.
• Highly organized, capable of bringing order to complex situations.
• Proficient problem-solving skills, with the ability to develop practical solutions to challenges.
• Commitment to providing exceptional client service and ensuring a positive experience for pet owners.
• Ability to follow detailed instructions accurately and provide clear directions.
• Basic mathematical skills for handling measurements and calculations.
• Competent in using computers and relevant software applications.
PERSONAL ATTRIBUTES
• Initiative to propose improvements and take on additional responsibilities as needed.
• Integrity in adhering to ethical standards and maintaining confidentiality.
• Team-oriented, willing to collaborate and share information with colleagues.
• Adaptable to changing environments and open to performing a variety of tasks.
• Self-sufficient, capable of working independently without supervision.
• Resilient under pressure, maintaining a positive attitude in challenging situations.
WORKING CONDITIONS
• Ability to work on a computer for extended periods.
• Comfort around various animals, including dogs, cats, and other species.
• Flexibility to work beyond standard hours, including weekends and evenings.
• Requires physical stamina for tasks involving lifting and moving up to 50 pounds.
• Exposure to a moderate noise level typical of a veterinary environment.
• Routine interaction with animals that may pose risks, including bites or scratches.
EDUCATION AND EXPERIENCE
• High School Diploma preferred.
• Minimum of one year of related experience, with a focus on customer service.
We are an equal opportunity employer, committed to a drug-free and smoke-free workplace.
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