Treatment Coordinator
2 weeks ago
Smile Doctors, LLC is a dynamic and growing organization that prioritizes its people-first culture. Our team is dedicated to providing exceptional patient care and fostering a fun and encouraging work environment. We recognize the importance of individual talents and strengths, and we strive to nurture those abilities to help our team members grow and succeed in their careers.
Job SummaryWe are seeking a highly motivated and detail-oriented Treatment Coordinator to join our team in Harvey. As a Treatment Coordinator, you will play a crucial role in providing solutions for patients' needs, helping patients select their best treatment options, and maintaining the Smile Doctors standard for high treatment acceptance.
Responsibilities- Provide exceptional patient care and education to ensure patients understand their treatment options.
- Convert inquiries into satisfied patients through effective communication and overcoming objections.
- Maintain accurate and up-to-date patient records, including doctor's notes and treatment plans.
- Verify insurance coverage and work with patients to establish payment plans.
- Coordinate patient appointments and schedule consultations to ensure a full schedule.
- Refer patients for restorative care prior to treatment if necessary.
- Assist in local store marketing and community events to promote Smile Doctors.
- Cross-train in all support roles to ensure a seamless patient experience.
- High School diploma or equivalent required; College degree preferred.
- 1 year's experience in sales or other service industry.
- Ability to convert inquiries into contracts.
- Bilingual a plus, but not required.
This is an excellent opportunity to grow with an expanding organization and contribute to the success of Smile Doctors. We offer a competitive pay structure, comprehensive benefits, and a fun team atmosphere. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply.
Equal Opportunity EmployerSmile Doctors, LLC is an equal opportunity employer and welcomes diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.
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