Tennis Stringing Specialist
5 days ago
We are seeking a highly skilled and experienced Tennis Stringing Specialist to join our Pro Shop team at IMG Academy. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and promoting our products to customers.
Key Responsibilities- Customer Service: Greet all customers, provide product information, and assist with purchases.
- Racquet Stringing: String and service racquets to meet the needs of our customers.
- Product Knowledge: Stay up-to-date on the latest tennis equipment and technology.
- Merchandising: Assist with visual merchandising, inventory management, and maintaining a clean and organized sales floor.
- Sales: Meet or exceed sales targets, and provide excellent customer service to drive sales growth.
- Experience: 1+ years of experience in a retail or customer-facing role, preferably in the tennis industry.
- Skills: Excellent customer service skills, strong product knowledge, and ability to work in a fast-paced environment.
- Education: High school diploma or equivalent required.
- Certifications: USRSA Certified Stringer (CS) or Master Racquet Technician (MRT) certification.
- Language: Fluency in English (additional languages a plus).
- Physical Demands: Ability to lift, move, and push equipment or boxes up to 40lbs.
- Work Environment: Work in a fast-paced retail environment, with frequent customer interactions and exposure to tennis equipment and technology.
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