Assistant F&B Manager

1 month ago


Scottsdale, Arizona, United States The Canal Club Full time

Job Summary:

The Assistant Food and Beverage Manager will play a key role in supporting the Restaurant and Outlet Leaders in achieving excellence in guest service, sales goals, product knowledge, and front-of-house operations. This role will also involve assuming a supervisory/Manager on Duty role, performing tasks as assigned by management.

Key Responsibilities:

  • Assist in serving guests and patrons at the Canal Club, Lobby Bar, Pool, and IRD.
  • Train new hires and provide feedback to management to help determine skill level.
  • Coach new and existing staff in daily operations, leading the team to meet and exceed standards in guest service, appearance, and policy enforcement.
  • Supervise the execution of side work and cleaning duties among peers, providing hands-on support.
  • Assist with beverage inventory on a monthly basis/as needed.
  • Support opening/closing managerial duties as needed.
  • Collaborate with F&B management and department heads.
  • Maintain optimal dress code standards at all times.
  • Enforce and reinforce resort policies at all times.
  • Assist with associate feedback and assessments as needed.
  • Develop incentives/employee motivation activities with management.

Requirements:

  • High School Diploma or equivalent preferred; college degree preferred.
  • Previous food and beverage supervisory experience required.
  • Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification required. First Aid Training and CPR certification preferred.

Desirable Skills and Abilities:

  • Knowledge of food and beverage operations.
  • Ability to calculate percentages and use advanced math skills.
  • Knowledge of scheduling and basic ordering procedures.
  • Ability to handle a high-stress environment, working under pressure.

Personal Characteristics:

  • Behaves ethically.
  • Communicates effectively: speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
  • Professional Appearance: exhibits an appearance appropriate for a four-diamond resort.

Working Conditions:

Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa.

The Scott Resort & Spa's leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, team members must share both our vision and our values. This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly, and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.


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