Senior Customer Engagement Manager
3 weeks ago
- Have a keen eye on ensuring retention and growing usage and adoption across your book.
- Uncover key contacts willing to partner around understanding the customer's business objectives and developing strategies to achieve those objectives via co-development of a success plan.
- Drive Miro product adoption by collaborating with customers to understand their various lines of business and respective use case needs - work to devise an enablement plan.
- Identify, improve, and lead all aspects of the health status of each of your customers.
- Analyze data and use playbooks to drive both proactive and reactive engagements with the customer in the spirit of delivering impact to the customer journey.
- 3-5+ years working in a Customer Success role or a consultant at a professional service organization.
- Proven experience working with large enterprise customer customers, minimum 1 year.
- Proven experience working with and influencing key decision makers (VP level and above decision makers).
- Demonstrable experience working on complex, cross-functional projects.
- Experience working in a fast-paced environment and ability to adapt to change.
- Willing and able to travel as needed.
- Ability to work independently and prioritize tasks.
- A proactive mentality and a general curiosity to seek to understand.
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Enterprise Customer Engagement Manager
3 weeks ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeAbout the JobWe are seeking an experienced Senior Account Technology Strategist to join our team at Cloud Software Group. In this role, you will play a crucial part in engaging with customers' business and IT decision-makers, focusing on aligning our technology solutions with their goals.Responsibilities:Develop and maintain strong relationships with...
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Senior Manager of Digital Engagement
3 days ago
Los Angeles, California, United States Forsyth Barnes Full timeAbout Forsyth BarnesForsyth Barnes is a leading consumer products company seeking an experienced professional to lead our digital engagement efforts as Senior Manager of Digital Engagement. As a key member of our team, you will be responsible for developing and implementing innovative digital strategies across all major platforms to increase brand awareness...
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Senior Manager for Community Engagement
2 days ago
Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full timeAbout the PositionWe are seeking a highly skilled and experienced professional to lead our team of experts in addressing homelessness in Los Angeles County. As the Senior Manager for Street-Based Engagement, you will be responsible for overseeing the day-to-day operations of three key programs: Inside Safe (ISP), Encampment Resolution Fund (ERF), and Pathway...
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Customer Engagement Intern
6 days ago
Los Angeles, California, United States AEG Full timeRequired Skills and QualificationsTo be considered for this role, applicants must have:Interest in fan engagement and customer service.Excellent organizational, record-keeping, and planning skills.Proficiency with Microsoft Word, Excel, Outlook, and Canva.Ability to lift up to 25 pounds.Exceptional attention to detail.Rising sophomore, junior, or senior...
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Global Customer Engagement Manager
2 days ago
Los Angeles, California, United States China Unicom americas Operations Limited Full timeChina Unicom Americas Operations Limited is a dynamic company seeking a skilled Global Customer Engagement Manager to join our team.The successful candidate will be responsible for working with customers to develop business plans, build pipelines, and execute sales. Main Responsibilities:Develop and maintain strong relationships with key customers.Work...
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Head of Engagement Marketing
3 days ago
Los Angeles, California, United States Ruggable Full timeJoin Our Team as a Senior Marketing ExecutiveWe are looking for an experienced Senior Marketing Executive to lead our CRM efforts. As a key member of our team, you will be responsible for developing and implementing customer retention and engagement strategies.Your primary focus will be on leveraging data-driven insights to define customer segments and...
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Engagement Management Specialist
40 minutes ago
Los Angeles, California, United States Fazendin Realtors Full timeJob Overview">Fazendin Realtors is seeking a highly skilled Engagement Management Specialist to join our team. As an Engagement Management Specialist, you will play a crucial role in developing and implementing CRM strategies to enhance customer engagement and retention.You will be responsible for analyzing customer behavior and feedback to identify areas...
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Customer Engagement Specialist
2 days ago
Los Angeles, California, United States Zinfandel Advocates & Producers Full timeJob OverviewThe Customer Engagement Specialist plays a crucial role in driving sales growth for Zinfandel Advocates & Producers. This position involves interacting with potential clients, generating interest in our services, and setting meetings for the sales team. The individual will work closely with the sales team to align strategies for lead generation...
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Customer Engagement Specialist
6 days ago
Los Angeles, California, United States Fidelity Investments Full timeJob OverviewFidelity Investments is seeking a highly motivated Central Relationship Manager to join our team. As a key member of our client engagement team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities to deepen and expand their relationship with us.This is an exciting opportunity for a...
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Customer Engagement Coordinator
3 weeks ago
Los Angeles, California, United States Los Angeles Philharmonic Association Full timeKey ResponsibilitiesThe Customer Engagement Coordinator will be responsible for fostering strong relationships with customers, promoting products, and creating engaging shopping experiences. Key responsibilities include:Greeting customers, initiating conversations, and interacting in a helpful way to encourage sales and build connectionsRepresenting the...
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Senior Audit Engagement Manager
2 days ago
Los Angeles, California, United States Withum Full timeKey ResponsibilitiesIn this critical leadership role, you will be responsible for:Leading multiple engagements concurrently, ensuring timely delivery and high-quality outcomes.Supervising staff, providing guidance, and promoting open communication.Collaborating with managers and partners to resolve client issues and develop innovative solutions.Developing...
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Los Angeles, California, United States Tillster, Inc. Full timeAbout the Role:Tillster, Inc. is seeking a highly skilled Senior Java Developer to join our team in a Full Stack Java Support Engineer position. As a key member of our engineering team, you will be responsible for designing, developing, and maintaining our cutting-edge digital engagement solutions.Job Description:We are looking for a talented Full Stack Java...
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Customer Engagement Specialist
3 weeks ago
Los Angeles, California, United States C K Enterprises LLC Full timeJob OverviewWe are seeking a motivated Customer Engagement Specialist to join our team. The successful candidate will play a key role in engaging with customers, sharing product and service information, and ensuring a seamless experience.Key ResponsibilitiesSchedule appointments with potential clients.Answer customer inquiries about products and...
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Customer Engagement Specialist
4 weeks ago
Los Angeles, California, United States Erewhon Natural Foods Full timeCompany Overview: At Erewhon Natural Foods, we are committed to providing exceptional customer service and ensuring a seamless shopping experience for our customers.Salary: We offer a competitive salary of $45,000 per year, commensurate with experience.Job Description: As a Customer Engagement Specialist, you will be responsible for addressing the needs of...
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Senior Manager of Analytics
5 days ago
Los Angeles, California, United States Snap Inc Full timeRole ResponsibilitiesThe Senior Manager of Analytics will be responsible for developing and overseeing the execution of behavioral research initiatives, leading the design, analysis, and application of experiments and models to measure the impact of customer behaviors on business outcomes. They will also partner with cross-team technical contributors to...
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Customer Engagement Representative
3 weeks ago
Los Angeles, California, United States Lifetime Solutions, Inc. Full timeAbout Lifetime SolutionsLifetime Solutions is a growing company that provides positions and opportunities for individuals to grow their skills. As a Customer Engagement Representative, you will play a vital role in our sales, service, and installation teams. Your primary responsibility will be to engage with customers, schedule appointments, and work closely...
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Customer Engagement Specialist
3 weeks ago
Los Angeles, California, United States Clean Power Alliance Full timeAbout UsClean Power Alliance (CPA) is a non-profit organization dedicated to providing clean renewable energy at competitive rates to our customers. We value diversity and strive to create an inclusive environment for all employees, reflecting our diverse customer base. As a leader in the energy sector, we foster a culture of open communication,...
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Senior Alumni Engagement Coordinator
3 days ago
Los Angeles, California, United States John Paul Mitchell Systems Full timeAbout the RoleAs an integral member of the Paul Mitchell Schools team, you will oversee the development and implementation of strategies to engage and support our alumni community. This role requires fostering strong relationships with students, graduates, JPMS customers, salons, and external partners.Key ResponsibilitiesDevelop and execute a comprehensive...
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Digital Customer Engagement Director
4 days ago
Los Angeles, California, United States STAUD Full timeAbout the RoleWe are looking for a customer-obsessed professional to lead our CRM Marketing efforts. As a CRM Marketing Manager, you will be responsible for driving engagement, subscriber growth, and revenue generation through activation, retention, and reactivation tactics.Main Responsibilities:Strategy Development: Develop and implement strategic plans to...
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Commercial Engagement Manager
3 days ago
Los Angeles, California, United States AVP Solutions Full timeAbout Our CompanyAt AVP Solutions, we provide innovative payment solutions that help businesses thrive. As a Commercial Engagement Manager, you'll play a vital role in driving our growth and success. We're a collaborative team that values expertise, creativity, and innovation.The RoleWe're seeking a Commercial Engagement Manager who can develop and execute...